Direct payments: Giving you more choice

What is the Direct Payment Scheme?

Direct Payments are offered by your local authority to give you more flexibility over how your care and support is arranged and provided. They are given to both people with care and support needs and also to carers.

Who is the Scheme for?

The Direct Payments Scheme is open to anyone who has been assessed by Social Services as having care needs.

Do you have to join the Scheme?

It is your choice whether or not to have Direct Payments. People must want to use the scheme and be able to manage their care arrangements and keep information about how the money is used as the payments are made directly to individuals.

What are the benefits for you?

A Direct Payment will give you more flexibility in how your care is provided and who provides it. Receiving the money directly enables you to have greater choice and control and you will be able to make your own decisions about how your care is delivered. The scheme will, however, require you to open a separate bank account and keep records and simple accounts.


How is the amount of Direct Payment worked out?

The amount of the direct payment given to you will equate to the number of hours per week of care that you have been assessed as needing. But instead of social services saying how, what and when you should receive that care, you can now decide for yourself and make your own arrangements with the care company of your choice.

Why should I choose Candlelight to provide my care?

If you ask us to provide your care we can provide flexible services to meet your needs. You can use your Direct Payments to buy your care from us and receive all the benefits of our professional, highly-trained and vetted care staff. We can also help you take care of the records and simple accounts required under the scheme.

Need more Information?

For more information about the Direct Payments Scheme visit the NHS Choices website.
Click to find your local provider for Direct Payments Scheme.

What Next?

Learn more about Our Charges or start your next steps with Candlelight Care

Contact us here

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Sherborne, Dorset

Thank you all for the amazing care you took of my dad. I feel very blessed to have found such a good care company.

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Street, Somerset

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Mrs E
Wimborne, Dorset

I really couldn’t be without them. It is lovely to have carers who really care.

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Frome, Somerset

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Shepton Mallet, Somerset

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Mrs M

We look forward to the four visits we receive each day. The carers are always cheerful and make us laugh.

Mr H
Westbury, Wiltshire

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Mrs M
Shepton Mallet, Somerset

The carers are always cheerful and I always feel good when they have been to see me.

Mr. P
Wadhurst, E Sussex

I’d like to thank you very much for your excellent support and flexibility. It has been very much appreciated.

Mrs M
Bradford on Avon

I would like to say a big thank you for all your help. It gives my family a break from coming twice a day to see me.

Mrs S
Ringmer, E Sussex

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Trowbridge, Wiltshire

I shall certainly recommend you to my friends. At a stressful time, your help has been very much appreciated.

Mrs M

Your Client Care Plans are very comprehensive and provide us with lots of useful information. Thank you.

Therapy Team
Yeovil District Hospital

I have nothing but praise for the service I receive.

Mrs H
Uckfield, E Sussex

We have had nothing but wholehearted support from your carers that we’ve worked with for Mum’s care.

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Radstock, Somerset

The help of the carers visits to me gives me the confidence to stay in my own flat.

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Heathfield, E Sussex

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Frome, Somerset

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Wells, Somerset