Direct payments: Giving you more choice
What is the Direct Payment Scheme?
Direct Payments are offered by your local authority to give you more flexibility over how your care and support is arranged and provided. They are given to both people with care and support needs and also to carers.
Who is the Scheme for?
The Direct Payments Scheme is open to anyone who has been assessed by Social Services as having care needs.
Do you have to join the Scheme?
It is your choice whether or not to have Direct Payments. People must want to use the scheme and be able to manage their care arrangements and keep information about how the money is used as the payments are made directly to individuals.
What are the benefits for you?
A Direct Payment will give you more flexibility in how your care is provided and who provides it. Receiving the money directly enables you to have greater choice and control and you will be able to make your own decisions about how your care is delivered. The scheme will, however, require you to open a separate bank account and keep records and simple accounts.
How is the amount of Direct Payment worked out?
The amount of the direct payment given to you will equate to the number of hours per week of care that you have been assessed as needing. But instead of social services saying how, what and when you should receive that care, you can now decide for yourself and make your own arrangements with the care company of your choice.
Why should I choose Candlelight to provide my care?
If you ask us to provide your care we can provide flexible services to meet your needs. You can use your Direct Payments to buy your care from us and receive all the benefits of our professional, highly-trained and vetted care staff. We can also help you take care of the records and simple accounts required under the scheme.
Need more Information?
Thank you all for the amazing care you took of my dad. I feel very blessed to have found such a good care company.
Candlelight helped my father during the last weeks of his life and cannot be praised highly enough.
I really couldn’t be without them. It is lovely to have carers who really care.
I’d like to thank you very much for your excellent support and flexibility. It has been very much appreciated.
Bradford on Avon
I would like to say a big thank you for all your help. It gives my family a break from coming twice a day to see me.
Ringmer, E Sussex
I want to say how grateful I am for all the help you have given to make me feel better. You are wonderful.
I shall certainly recommend you to my friends. At a stressful time, your help has been very much appreciated.
I have nothing but praise for the service I receive.
Uckfield, E Sussex
Your Client Care Plans are very comprehensive and provide us with lots of useful information. Thank you.
Yeovil District Hospital
My grateful thanks to the carers who have been so kind and helpful. I have happy memories of all our little chats!
The service I receive has always been very good and my life is made much easier by it.
I would like to express how delighted we are with the excellent services you have been consistently providing. Thank you.
We look forward to the four visits we receive each day. The carers are always cheerful and make us laugh.
I cannot speak highly enough of the carers who come to me, I would be lost without them. Thank you.
Shepton Mallet, Somerset
The carers are always cheerful and I always feel good when they have been to see me.
Wadhurst, E Sussex
It’s so nice to have the same girls regularly, I feel so comfortable with them.
Shepton Mallet, Somerset
The help of the carers visits to me gives me the confidence to stay in my own flat.
Heathfield, E Sussex
We have had nothing but wholehearted support from your carers that we’ve worked with for Mum’s care.
You are not just carers, you are friends and friendship means so much.
Mum is very pleased with the care she has. The family thank you for the care you give her each day.