Why Choose Us?

At Candlelight we have a proven track record of delivering high-quality care since 1988.

Customer service and the needs of service users and their families is at the heart of everything we do.

All our staff are trained to the highest standards, and fully vetted. We are registered with the Commission for Social Care Inspection, and accredited by the UK Care Home Association and the Social Care Association.

This is what some of our clients say:

"We have been delighted with the carers helping my mother. The office staff have been absolutely wonderful-helpful, efficient, understanding and sympathetic”

“I know my mum is happy with the carers who attend her”

“All my carers have become very good friends and I enjoy their company”

“Thank God for Candelight.I am so thrilled by my team of carers”

If you choose Candlelight you will know that we are:
• Reliable-regular carers regular times
• Aware of your needs with service fitted to suit you.
• Recruiting, selecting and training good staff who care what they do
• Providing value for money.

As a company registered with the Commission for Social Care Inspection, we are inspected regularly. We do our own survey of service users and these tell us that more than 90% of respondents think the service is good, very good or excellent. We will be satisfied when we have 100%!

We gained the Investors in People Award 1999 for the treatment of staff in terms of training, development, and communication. We were reassessed and accredited again in December 2007.

We have our own in house training personnel and facilities and we buy in additional more specialised training. We have a Quality Assurance Manager whose role is to ensure that our policies and procedures are correctly applied throughout the organisation.

How We Work A-Z of our Services

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