Staff Induction & Training
All our care staff go through a mandatory Induction Course before they are allowed to start working with clients. This two day course gives them a thorough grounding in the work they will be doing and is followed by up to three days of Shadow Training, where they go out into the community with an experienced care and support worker to see for themselves how the work is carried out.
At the end of the Induction Course they receive a Skills for Care Induction Pack which helps underpin and extend their knowledge. In some areas there are also Carer Mentors to support them through their first three months and monitor their progress.
Throughout their career with Candlelight, all our carers receive on-going training, the opportunity to gain recognised and portable qualifications and specialist training should they wish to work in some of the more complex areas of care.
